PangeaBed Pillow Talk


Online Mattress Shopping vs In Store Mattress Shopping

Posted by PangeaBed on January 06, 2017
Online Mattress Shopping vs In Store Mattress Shopping

When it comes to purchasing a new mattress, you can buy one of two ways: from a showroom or online. These days more and more mattress companies are selling their own product exclusively online. They'll roll up the mattress so it fits in a box that can be shipped right to your door. The traditional method means visiting a brick-and-mortar store. So which way is better? Should you follow the trend and go online? Or head to the store and then head home?

Buying in store

  • You get to try the mattress before buying it.
  • You can talk directly to a salesperson who knows mattresses.
  • There is a physical place where you can go for customer service.
  • You can talk directly to a sales person. Sales people are pushy and will try to sell you the most expensive mattress. (This is also a con if you dislike human interaction.)
  • You are likely to pay more money than you would online.
  • It can be intimidating.
  • You may have to figure out how to transport the mattress to your house on your own.
  • There usually are not any trial periods or returns.
  • It's time consuming. You have to check out different stores and try different mattresses.

Buying Online:

  • Free shipping (usually).
  • Great products and at a more affordable price.
  • 100-night trial periods.
  • Better return policies.
  • Some companies have a chat box so you can directly ask a company representative to answer your questions in real time.
  • Shop without ever leaving your home!
  • Many online mattress companies compress and roll the mattress to fit it into a box.
  • Flexible and convenient. Shop when you want, not when the store's open!
  • You can be more informed by doing your research online.
  • Better selection. There are so many more brands online than in a store.
  • Easier to compare mattresses while shopping online.
  • No sales pressure or haggling.
  • You can’t try it before you buy it. Many online mattress companies do offer 100-day trials though.
  • You must do your research first to pick the type of mattress you want since you can't try them out.

Though we're a little bit biased, we believe that online shopping is the way to go. But it's really up to you and what you're more comfortable with. Remember: your mattress is important to your quality of life.

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